With the release of the Summer Brochure, Elmhurst Park District is looking toward the upcoming Summer Registration dates with the intention of ensuring users have a positive experience. The Park District understands many users were frustrated during registration this spring, and the Board and staff are being proactive in making changes. These changes include separating out gymnastics registration to reduce the high volume of traffic on the Park District’s registration software, and implementing a new virtual waiting room feature.
- Gymnastics registration: Saturday, April 30 at 8 a.m.
- Resident registration: Saturday, May 7 at 8 a.m.
- Non-resident registration: Tuesday, May 10 at 8 a.m.
Virtual Waiting Room
The Park District’s software vendor, Vermont Systems Inc, has recently rolled out a new virtual waiting room feature that will be implemented beginning with summer registration on April 30. The virtual waiting room will help manage high-volume registration events, ensuring that user volume does not exceed the website’s ability to provide a responsive registration experience.
On registration day, you will sign into the site as usual. Five minutes prior to registration, if user volume exceeds the software’s capability, a virtual waiting room will engage and all users logged in will enter a waiting room where you will receive your spot in line. You will keep your place in the waiting room line even if your phone goes to sleep, you lose your internet connection, or you close the virtual waiting room page, provided you log back in on the same device using the same browser.
Once it’s your turn to register you will be redirected to the registration site where you can browse the site and complete your transactions.
As a reminder, this new virtual waiting room feature will only kick-in if user volume exceeds the software’s capability. Otherwise, users will simply enter the site when registration opens.
Tips for a positive experience
Single Household Login
The Park District’s software vendor, Vermont Systems Inc, has recently rolled out a “Login Warning – Active Session Alert” regarding, multiple Household logins. You may see this prompt if you attempt to login using your Household account, multiple times. As a reminder, logging into your account from multiple devices and/or browsers at the same time will cause your session to be dropped and all items in your cart to be removed.
Make sure to login prior to the 8 a.m. registration time. If you arrive early, you will receive a random spot in the virtual waiting room line when the registration event begins. If you arrive at the site after registration begins, you will receive the next available spot in line.
Ensure your account is up-do-date
Prior to registration ensure your EPD account is ready to go.
- Verify or set-up login information on our registration page, including username and password.
- Once logged in - update or set-up your household account, including contact information, household members, address and residency status.
- Make sure any household members who will be making reservations or attending programs are already listed on the household account, such as children or spouses.
- Use our Registration Contact Form to contact us for assistance with locked accounts, adding household family members/birthdates and address changes or to provide “proof of residency”.
We also recommend downloading the Virtual Waiting Room FAQ, which gives more detail on the new process.
The Park District looks forward to residents checking out the Summer Brochure and registering for programs. Staff and the Park Board continue to be committed to providing a positive experience on our website and in our programs.
Wilder Mansion was announced as a winner of the 2022 WeddingWire Couples’ Choice Awards®, which honors the top wedding vendors nationwide and abroad. Winners represent the top wedding professionals in quality, service, responsiveness and professionalism reviewed by couples on WeddingWire, a leading wedding vendor marketplace.
Just 30 minutes outside of Chicago in Elmhurst, Illinois, Wilder Mansion is a historic wedding venue situated in beautiful Wilder Park. Built in 1868, it features a romantic setting, refined spaces, and modern amenities - perfect for any special occasion. In addition to the Mansion, couples can also take advantage of the property’s outdoor settings, including the intimate Wilder Park Formal Garden and the Victorian-era inspired Diana Nicolas Garden.
Last year, with the ongoing pandemic continuing to effect the wedding industry, Wilder Mansion and its staff remained focused on providing an elegant and smooth experience for its couples and guests. The full-service venue offers a variety of thoughtful services and amenities and a team of professionals ready to make your day a memorable one.
To learn more about how to plan your next special event at Wilder Mansion, contact us.
The reviews are in and Wilder Mansion is proud to make the list of The Knot Best of Weddings 2021. This accolade represents the highest-and most-rated wedding professionals as reviewed by real couples, their families and wedding guests on The Knot, a leading wedding planning and registry brand and app.
Despite COVID-19 interrupting many weddings and events this year, Wilder Mansion continued to support to-be-weds throughout their wedding planning journeys. From adjusting schedules to make way for postponed weddings, to helping couples host socially distanced weddings following state and local guidelines, Wilder Mansion helped couples continue to celebrate life and love in a safe and memorable way.
Wilder Mansion is part of the five percent of local wedding professionals listed on The Knot who received this distinguished recognition. To determine the winners, The Knot analyzed its millions of user reviews across various vendor categories—including venues, musicians, florists, photographers, caterers and more—to find the highest rated vendors of the year.
To learn more about Wilder Mansion and how to plan your next great event, contact us.
The November/December issue of Chicagoland Gardening features a familiar facade, with Wilder Park Conservatory taking center stage on their cover. The facility was featured in their 'Tropical Escapes' article which highlights conservatories throughout the Chicagoland area.
Elmhurst Park District Horticulturist, David Price, was quoted in the piece, saying "One of the nicest things about the conservatory is it has a long history."
"We have photos of a grandmother bringing her grandchild here. When we asked, she told us of her memories of her grandmother bringing her. It's a wonderful tradition."
A picture is worth a thousand words, and the staff at Wilder Mansion wanted to team up with a photographer to tell the story of the Wilder Mansion. Staff teamed up with Glass & Grain Photography, owned by local residents Ian Healy and sister, Elise Healy Cellitti, to do a photo shoot in the hope that they could capture the very essence and charm of the mansion. And that they did.
“It was important for us to choose a local photographer because they’re familiar with the grounds,” said Facility Supervisor Meagan Dovidio, “Glass & Grain had sought out the mansion for a wedding photo shoot previously, and the images they took were stunning. They certainly have an eye for beauty, and we were thrilled at the opportunity to work with them again.”
The duo conducted the photo shoot throughout May and June, choosing just the right time to shoot the flowering magnolia trees out front and ensuring the grounds were in full bloom. Nicole Sperando of Fleur Couture in Downers Grove also provided floral arrangements for the interior shots.
“Not only do we call Elmhurst home, but this quaint little town is also home to one of the most stunning wedding venues in the Midwest,” Elise said, “Wilder Mansion has everything you would want in an elegant wedding space; it’s monumental, bright, airy, and gorgeously decorated. The white walls and huge windows are a photographer’s dream! The Wilder Mansion Conservatory is one of my favorite spots in Elmhurst because even in the heart of winter, the heated conservatory full of lush foliage transports you to the tropics!"
Despite the ample competition in the wedding market, brides are drawn to the mansion because of its unique ambiance. They often feel like they’re inviting guests into their own home and are able to decorate with their own personal touches.
“Brides have exclusive use of the space, and that is so very important when planning for their special day,” said Meagan, “When a bride walks through the door, they see the natural light flowing in the rooms, the floor to ceiling windows, the beautiful wood floors, the fireplaces…Wilder Mansion is truly a gem in Elmhurst.”
Coupled with the amazingly attentive staff, wonderful vendors, and competitive pricing, Wilder Mansion offers a well-rounded space for a picture-perfect day. And the pictures truly do speak for themselves!
For more information about Wilder Mansion, please call (630) 993-8186 or email email@example.com. To learn more about Glass & Grain Photography, please visit them online at glassandgrainphoto.com or at facebook.com/glassandgrainphoto.